Support

Ecommerce-Extensions.com offers full online support for all our products. You can either use our upcoming forums or contact us by email.


All support-requests will normally be answered within 12-48 hours.

Info about our templates - and new versions of Magento

Our goal is that all our templates offered at Ecommerce-Extensions.com shall support the very latest version of Magento no later than 30 days after the Magento-release-date. We also offer all our customers buying our templates free download of any updated templates you bought for up to three months after purchase so that you are assured the template you buy here will work with the latest Magento-version when its ready to be put into production.

Info about our extensions and widgets - and new versions of Magento

Since our Magento-extensions and widgets are very extensive and tightly integrated with Magento we will try to update all our extensions before 90 days after any new Magento-release requiring us to modify it, although we normally will have new versions ready a long time ahead of that. The widgets is normally updated (if neccessary) within a week.

All our customers will receive email-notifications for product-updates on the product you've purchased.